Cancellation Policy
Modify / Cancel Policy
YRUL accepts requests to modify or cancel orders under the following conditions:
Modification policy:
You may request to amend your order within 36 hours of placing it. This includes correcting errors or replacing parameters.
Cancellation policy:
- You may cancel your order within 24 hours from the time of placing the order for reasonable causes (e.g. force majeure, special circumstances).
- If the product has been produced but not yet shipped and you still want to cancel, a 20% restocking fee will apply (not applied to customized or bespoke items).
How to modify or cancel an order:
Email: support@yrulworld.com
We aim to respond as quickly as possible within the same day.