Shipping Policy

🚚 Shipping Policy – YRUL

Processing Time

  • Orders are typically processed within 3–5 business days.
  • During peak seasons or promotional sales, processing may take a little longer.
  • If there are any significant delays, we’ll notify you via email.

Shipping Time & Methods

We currently offer two shipping options:

  • Standard Shipping: Estimated delivery within 7–15 business days.
  • Express Shipping: Estimated delivery within 5–10 business days.

Delivery times may vary depending on your location and external factors beyond our control (e.g., customs clearance or courier delays).

Shipping Costs

  • Shipping fees are calculated at checkout based on your destination and selected shipping method.
  • From time to time, we may offer Free Shipping promotions, which will always be clearly displayed on our website.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with your tracking number.
  • You can track your package directly through the carrier’s website.

Customs, Duties & Taxes

  • For international orders, additional import duties, taxes, or customs fees may apply.
  • These charges are determined by your local customs office and are the buyer’s responsibility.
  • We recommend checking with your customs office before placing an order.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe:

  1. Please check the tracking details first.
  2. If you still need help, contact us at 📧 support@yrulworld.com, and we’ll assist you.

Incorrect Shipping Information

  • Please double-check that your shipping address is complete and accurate at checkout.
  • YRUL is not responsible for packages shipped to incorrect or incomplete addresses provided by customers.
  • Once an order has shipped, we may not be able to change the delivery address.

Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact us within 7 days of delivery at 📧 support@yrulworld.com.
  • Be sure to include photos of the issue so we can quickly work with you to resolve the problem.

Contact Us

For any questions about this Shipping Policy, you can reach us at:

📧 support@yrulworld.com
📞 +84 902516025
🏠 5 Phan Hoan, Hoa Xuan, Da Nang City, Viet Nam